Accessible Information Advisory Group

A group about improving accessible information and communication
Thinklusive work with the Suffolk and North East Essex Integrated Care Board to improve the accessibility of local NHS information.
The Accessible Information Advisory Group advises the Integrated Care Board and helps make sure people receive NHS information that is accessible to them. We meet every 2 months, usually online, on Zoom.
Information needs to be accessible in lots of different ways. Accessible information can include things like summaries, videos, audio files, easy-read, large print, colour contrast, and information available in different languages.
Since 2016, The NHS Accessible Information Standard sets out how providers and commissioners of NHS and publicly funded adult social care services should ensure disabled people and people with impairments or sensory loss:
- can access and understand information about NHS and adult social care services
- receive the communication support they need to use those services
Complying with the standard will also help organisations to meet their obligations under the Equality Act 2010 and other legislation.
We want a group that represents the diverse range of information and communication needs across our communities, so please join the group today if you are interested in improving accessibility of information within local NHS services.
The Suffolk and North East Essex Privacy Notice in easy-read Examples of projects brought to the group over the last year:
- Co-creation of accessible materials to support the Suffolk and North East Essex ‘Elective Access Policy’
- Discussion around the implementation of the NHS Reasonable Adjustment Digital Flag
- Accessibility on the Let’s Talk SNEE website
- Accessibility of the Suffolk Children and Young People's Portal.
Anyone is welcome to join the group. We have people working in roles across the health and care system, people with a lived experience and people representing voluntary and community sector organisations.
An example of a Talking Text easy-read videoPlease use the forms below if you would like to join or request a project for the Group to support you with.
If you have any questions, please get in touch.
Email us: hello@thinklusive.org
Phone or text us: 07725 886910

