NEE Mind Sanctuary – Service User survey

The Suffolk and North East Essex Integrated Care Board (SNEE ICB) and North East Essex Sanctuary would like to hear your views on accessing mental health support services at Colchester Sanctuary and Clacton Sanctuary to help inform and shape future service delivery.

Your feedback will:

Ensure services meet the needs of service users.
Help shape local and future mental health services.
Help improve the quality of the services provided.

We would really value your feedback and would like to hear your thoughts to help us inform and improve our services. This survey is anonymous and should take 5 minutes to complete.

Are you completing this survey as a:

* required

Select option

What type of service and/or support have you accessed at NEE Sanctuary?

* required

Select option

How did you access the support? Select all that apply

* required

Select option

How happy are you with the accessibility and convenience of:

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Colchester Sanctuary

Unhappy

Neutral

Excellent

Clacton Sanctuary

Unhappy

Neutral

Excellent

Do you feel safe and supported when accessing the NEE Sanctuary?

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Select option

How easy was it to access the support?

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Face to face

Difficult

Not sure

Excellent

Telephone

Difficult

Not sure

Excellent

Online

Difficult

Not sure

Excellent

Did North East Essex Sanctuary meet your needs?

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Select option

If you hadn’t attended NEE Sanctuary where would you go instead?

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Did you experience any challenges when accessing the NEE Sanctuary services? Please specify

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10.

Is there anything that could be improved?

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11.

Is there anything else you would like to add?

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