Community Conversations: views and ideas for better urgent care

We are interested in all perspectives and experiences. The Community Conversations toolkit can be used to facilitate a 1:1 conversation, focus group or workshop. 

Please complete this form to summarise the key points from a Community Conversation.

The answers will be kept confidential, analysed, and fed into the wider programme to co-produce the future Integrated Urgent Care Strategy.

This form has 3 pages and should take 5 -10 minutes.

Page 1 - Your experience

Page 2 - Your ideas

Page 3 - Hearing from everyone

We are not asking for identifiable personal information. Please do not share your name, location, or anything that will identify you or anyone else personally.

We have this toolkit in paper and presentation formats. We are facilitating community conversations with different groups. Please be in touch to request alternate formats and facilitation: iucstrategy@snee.nhs.uk

Please take part by Wednesday 30th July.

Services that deliver urgent care include NHS 111, and the follow up services people are directed to, such as urgent treatment centres, GPs both in-hours and out-of-hours, dentists and pharmacies.

Urgent care provision should ensure that every person with an urgent health need has access to timely and right care, first time, every time.

This will ensure people receive appropriate treatment and care and results in emergency services being used for those that most need them.

Urgent care is different to emergency care, which is for life-threatening illnesses or accidents requiring immediate treatment from the ambulance service (via 999) and an emergency department (A&E).