Share your views and ideas for better urgent care

Please complete this form if you are someone who have experienced urgent care services; if you have supported a friend, relative, or a person that you care for to access urgent care; if you represent a community group; or if you are a health and care professional.

The answers will be kept confidential. All information gathered will be analysed and fed into the wider programme to co-produce the future Integrated Urgent Care Strategy.

This form has 3 pages and should take 5 -10 minutes.

Page 1 - Your experience

Page 2 - Your ideas

Page 3 - Hearing from everyone

We are not asking for identifiable personal information. Please do not share your name, location, or anything that will identify you or anyone else personally.

We have this form as a paper copy. We are also facilitating community conversations with different people and groups. Please be in touch to request alternate formats and facilitation: iucstrategy@snee.nhs.uk

Please take part by Wednesday 30th July.

Services that deliver urgent care include NHS 111, and the follow up services people are directed to, such as urgent treatment centres, GPs both in-hours and out-of-hours, dentists and pharmacies.

Urgent care provision should ensure that every person with an urgent health need has access to timely and right care, first time, every time.

This will ensure people receive appropriate treatment and care and results in emergency services being used for those that most need them.

Urgent care is different to emergency care, which is for life-threatening illnesses or accidents requiring immediate treatment from the ambulance service (via 999) and an emergency department (A&E).