Ask us something - do you have a question, or want to tell us something about health & wellbeing in Suffolk & north east Essex?

Thank you for getting in touch via our engagement platform, Let's Talk SNEE.  Your enquiry was passed to colleagues who have advised that, as your enquiry is about waiting times, it would be best directed to the (PALS) Team at Colchester Hospital.  They can be contacted at:

• Freephone number 0800 783 7328
• 01206 742683 (extension 2683)
• Email:  pals@esneft.nhs.uk 

More information about the service offered by PALS can be found at https://www.esneft.nhs.uk/your-visit/before-you-arrive/patient-advice-service-pals/

The PALS offices are open Monday to Friday, 8 am – 4 pm (excluding bank holidays)

Outside these hours, please leave a voicemail message or send an email and you will be contacted as soon as possible during the next working day.

Thank you for getting in touch via our engagement platform, Let's Talk SNEE.  As far as we are aware, the next face to face People & Communities Assembly event will be held in North East Essex as it is our plan to rotate the meetings around the 3 geographical areas covered by the Suffolk and North East Essex Integrated Care System.  I have also forwarded your enquiry to Su Conquer, Co-Production Lead for the Suffolk and North East Essex Integrated Care Partnership.

Thank you for getting in touch with use via our engagement platform, Let’s Talk SNEE and we apologise for the lengthy delay in responding to you.

We have checked through past and current projects on Let’s Talk SNEE and cannot find any engagements relating to sexual and physical abuse, either in North East Essex or Suffolk.  However, you may find the links below to be helpful:

Sexual Abuse Support - Sexual Abuse Support

Centre for Action on Rape and Abuse in Essex - CARA

Healthwatch Essex

Thank you for getting in touch with use via our engagement platform, Let’s Talk SNEE and we apologise for the lengthy delay in responding to you.  Let’s Talk SNEE is available for everyone in Suffolk and North East Essex and is one way that the various partners of the Suffolk and North East Essex Integrated Care System can engage with the people and communities of our geographical area.

Currently, a lot of the activity on the platform relates to Suffolk but new projects and engagements are being set up all the time and many of the upcoming projects will relate to North East Essex.  We hope that, in the future, the platform will be more widely used by all our Integrated System Care partners ensuring that it remains relevant to everyone in Suffolk and North East Essex.

In the meantime, please visit the following projects which encompass both North East Essex and Suffolk to get involved:

https://www.letstalksnee.co.uk/health-and-care-research

https://www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group

https://www.letstalksnee.co.uk/hub-page/patient-participation

Thank you for getting in touch via our engagement platform Let's Talk SNEE.  Our Patient Advice and Liaison Team advise that you should contact the PALS team at ESNEFT direct.  Their contact details are:

Email:      pals@esneft.nhs.uk 

Telephone:      Freephone 0800 328 7624 or  01473 704 781 (extension 6781)

Post:      Patient Advice and Liaison Service (S617), Ipswich Hospital, Heath Road, Ipswich, IP4 5PD 

Thank you for getting in touch with Suffolk and North East Essex Integrated Care Board, via our engagement platform Let's Talk SNEE and I apologise for the delay in responding to your query.

The individual PALS teams at Ipswich and West Suffolk hospitals would be able to assist with your enquiry about pain management clinics.  Their contact details are:

Ipswich Hospital:

Email:   pals@esneft.nhs.uk 

Telephone:   Freephone number 0800 328 7624 or 01473 704 781 (extension 6781)

By post:   Patient Advice and Liaison Service (S617), Ipswich Hospital, Heath Road, Ipswich, IP4 5PD 

Website:   Patient Advice and Liaison Service (PALS) - East Suffolk & North Essex NHS Foundation Trust 

West Suffolk Hospital:

Email:   PALS@wsh.nhs.uk 

Telephone:   01284 712555 

Website:  PALS (Patient advice and liaison service)  

Thank you for sending in a question via our engagement platform Let's Talk SNEE and I apologise for the delay in responding.  Your question was forwarded to the Primary Care Team at Suffolk and North East Essex Integrated Care Board who have responded as follows:

“We are continuing to work with the practice to understand their capacity concerns. We wish to assure people who reside within Mersea Island Medical Practice’s boundary that they will have access to local primary care medical services”

Thank you for getting in touch through Let's Talk SNEE. Queries about housing should be forwarded to West Mersea Town Council at 

Email: carol.fountain@westmerseatowncouncil.gov.uk

Telephone: 01206 382128

The Suffolk and North East Essex Integrated Care Board is continuing to work with the practice to understand its capacity concerns and to support staff to overcome those issues. We wish to assure people who reside within Mersea Island Medical Practice’s boundary that they will have access to local primary care medical services. For those who require self-care advice and information about staying well during the summer months, please visit 111 online, www.sneewellbeing.org.uk or call NHS 111.”

Thank you for getting in touch with the Suffolk & North East Essex Integrated Care Board.  Your question was forwarded to our Primary Care team who have responded as follows:  

“We are continuing to work with the practice to understand their capacity concerns. We wish to assure people who reside within Mersea Island Medical Practice’s boundary that they will have access to local primary care medical services”

Thank you for getting in touch with us via Let's Talk SNEE and I apologise for the delay in responding.

Sible Hedingham falls under Mid and South Essex Integrated Care Board so you will need to direct your question to them.  They can be contacted at mseicb.enquiries@nhs.net