SNEE People and Communities Assembly

Everyone is welcome to join the SNEE People and Communities Assembly. The Assembly is a group who support people with lived experience and the workforce to come together to improve health and care services. The group develops and learn from each other – a community of practice for involvement, co-production and co-delivery.

You can sign up to get involved in this via our Let’s Talk SNEE platform: Be part of the People and Communities work | Lets Talk SNEE

On Monday March 24^th the Assembly is meeting from 10am - 12:30pm at West Suffolk House, or you can join virtually on Teams, please register using the above link.

In the afternoon we are also hosting a co-production training session free of charge, please express interest here as spaces are limited: West Suffolk co-production training sign up form - afternoon 24th March 2025 | Lets Talk SNEE

We love to hear from you

Get in touch at https://www.letstalksnee.co.uk/ask-us

Please feel free to forward this email to anyone who is interested in health and wellbeing in Suffolk and north east Essex.

If you have received this email from someone else and are not already signed up to Let’s Talk SNEE then we would love for you to join our community. Register here

Changes to the NHS App

NHS App no longer available on older devices

The NHS App is no longer accessible as a mobile app for anybody using older devices. Patients using the following operating systems will no longer be able to access the NHS App via the mobile app:

• iOS 12, 13 & 14 (iOS 13 &14 can be updated to iOS15)
• Android 6
• Android 7

The NHS App is now only supported on:

• Android version 8 and above (on devices with a front-facing camera)
• Apple iOS version 15 and above
• Web browser: nhsapp.service.nhs.uk/login

Guidance on checking and updating devices is available on the NHS.UK website.

This change is following a recent redesign of the NHS App, which now operates as a native app, improving its functionality and structure. As part of this transition, users are being moved off the old legacy application onto the new version.

If you cannot use the NHS App on a mobile device, you can log in through the NHS website. You can then access services on your desktop, laptop computer, mobile or tablet using a web browser. See step by step video guidance showing how to use the NHS account on the NHS website

Other projects currently running on Let’s Talk SNEE

An update on our work with People and Communities in Suffolk and North East Essex – go to

www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group

Recording and sharing health and social care information – go to

https://www.letstalksnee.co.uk/embeds/projects/38178/survey-tools/42736

The following engagement projects, webinars and courses, from our Integrated Care System partners are also still open:

Learn CPR in 15 minutes for free with British Heart Foundation RevivR™ - go to

https://www.bhf.org.uk/how-you-can-help/how-to-save-a-life/how-to-do-cpr/learn-cpr-in-15-minutes

Making Suicide Prevention Everybody's Business Webinar Series – Poverty Wednesday 26th February 2025 10am to 11am – go to

https://events.teams.microsoft.com/event/0d4f64d1-5974-462a-8dbc-72e35d274ffe@109c6aec-5046-4a95-8f3c-84f63ba18af4

SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2

Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health

Learn CPR in 15 minutes for free with British Heart Foundation RevivR™

Many of us will witness a cardiac arrest in our lifetime. Be ready for that day with the British Heart Foundation's RevivR™ online training course. It's fast, free and easy-to-use. Click on the link below to find out more and access the course:

https://www.bhf.org.uk/how-you-can-help/how-to-save-a-life/how-to-do-cpr/learn-cpr-in-15-minutes

Making Suicide Prevention Everybody's Business Webinar Series – Poverty Wednesday 26th February 2025 10.00am – 11am

As part of Suffolk Public Health’s commitment to making suicide prevention everybody's business, this is the second in a series of webinars that will explore various themes and issues that can impact individuals and prompt them to consider taking their own lives.

Making suicide prevention everybody's business is crucial because it's the interactions people have with each other that have the potential to make a real difference. This month, we're focusing on poverty

The webinar is open to all and will be held on Wednesday 26^th February 2025, 10.00am to 11.00am. To register for the webinar, click on the link below:

https://events.teams.microsoft.com/event/0d4f64d1-5974-462a-8dbc-72e35d274ffe@109c6aec-5046-4a95-8f3c-84f63ba18af4

You are encouraged to attend the webinar live if you are able, but if not, it will be able to view as a download.

Speakers are from: Breakeven, Mind, Citizens Advice and Public Health Poverty Advisor.

Other projects currently running on Let’s Talk SNEE

An update on our work with People and Communities in Suffolk and North East Essex – go to

www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group

Community workshops - 'Change NHS' – go to www.letstalksnee.co.uk/change-nhs

Recording and sharing health and social care information – go to

https://www.letstalksnee.co.uk/embeds/projects/38178/survey-tools/42736

Developing guidance for patients, service users or family carers on reward, recognition and remuneration – go to

https://www.surveymonkey.com/r/635BQSQ?utm_source=ehq_newsletter&utm_medium=email&utm_campaign=ehq-PPG-Network-Newsletter--8-January-2025

The following engagement projects, launched in 2024, from our Integrated Care System partners are also still open:

SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2

Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health

Please share experiences of cancer services and support in Suffolk and North East Essex

Would you please spare a few minutes and share your experiences of cancer services and support in Suffolk and North East Essex with Healthwatch Suffolk. Take the survey at https://ow.ly/KJjM50UKgf4 please note that it closes on 27^th January 2025.

Other projects currently running on Let’s Talk SNEE

An update on our work with People and Communities in Suffolk and North East Essex – go to

www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group

Community workshops - 'Change NHS' – go to www.letstalksnee.co.uk/change-nhs

Recording and sharing health and social care information – go to

https://www.letstalksnee.co.uk/embeds/projects/38178/survey-tools/42736

Developing guidance for patients, service users or family carers on reward, recognition and remuneration – go to

https://www.surveymonkey.com/r/635BQSQ?utm_source=ehq_newsletter&utm_medium=email&utm_campaign=ehq-PPG-Network-Newsletter--8-January-2025

The following engagement projects, launched in 2024, from our Integrated Care System partners are also still open:

SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2

Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health

Recording and sharing health and social care information

We want to hear from you! Your experiences and opinions matter when it comes to shaping health and care services. We’re asking for your input on how well you feel health and social care professionals communicate to support you in making the right decisions about your care.

Your insights are vital in helping us improve how vital health and social care information is recorded and shared, making the process smoother and more empowering for everyone.

Take our survey at https://www.letstalksnee.co.uk/embeds/projects/38178/survey-tools/42736 to share your experiences with us - together we can make a real difference in shaping better care for all.

Developing guidance for patients, service users or family carers on reward, recognition and remuneration

Suffolk and North East Essex Integrated Care Partnership have been working with the Patients Association on behalf of the East of England Integrated Care Boards to develop a survey that we can all circulate within our Integrated Care Systems to gather feedback from patients, service users and carers on their views on reward, recognition and remuneration. The feedback will help inform some principles that each Integrated Care Board can consider when developing their own policies for involvement. The link to the survey is below and the closing date is the 31st January:

https://www.surveymonkey.com/r/635BQSQ?utm_source=ehq_newsletter&utm_medium=email&utm_campaign=ehq-PPG-Network-Newsletter--8-January-2025

Other projects currently running on Let’s Talk SNEE

An update on our work with People and Communities in Suffolk and North East Essex – go to

www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group

Community workshops - 'Change NHS' – go to www.letstalksnee.co.uk/change-nhs

Other projects being run by our Integrated Care System partners:

Good Things Foundation help people do more online

They are looking at how to make people feel more confident to use digital health services, including things like:

• making a GP appointment online,

• a video call with a doctor / nurse,

• using the NHS app or other health apps.

They have been working with people who have faced difficulties doing things online to understand their concerns about digital health services and want to gather views from more people on ideas for a tool to help address these concerns.

Online discussions are being held as follows:

20th or 21st January for community members

16th or 22nd January for healthcare staff

They also have an online survey running throughout January.

To register your interest for one of the online discussions or to take the survey go to https://forms.gle/QoSQhpbCtCnW5Go46

To participate, you don't have to have lots of experience using digital health services as a patient or as a healthcare worker. It's fine just to be interested in this topic and to want to help make digital health services easier to access.

For participants who are not healthcare staff, we can offer a shopping voucher as a thank you for your time.

Linked here are documents with more information about getting involved in the project:

More information for community members: https://docs.google.com/document/d/1KueztphEixgor_ljimnCb_-pPyb5JUKv/edit?usp=drive_link&ouid=105204034520714527457&rtpof=true&sd=true

More information for healthcare staff: https://docs.google.com/document/d/1eRayJjkwXFZOtVDGZ1WqkS7mmhzSvWw3/edit?usp=drive_link&ouid=105204034520714527457&rtpof=true&sd=true

Easy read version: https://docs.google.com/document/d/1x9bj2NMwZJANbzKwudTLyVUH0EelOjox/edit?usp=drive_link&ouid=105204034520714527457&rtpof=true&sd=true

Making Suicide Prevention Everybody's Business Webinar Series

Relationships Thursday 23^rd January 2025 10:00 AM - 11:00 AM GMT

As part of Public Health’s Suicide Prevention Team commitment to making suicide prevention everybody's business, this is the first in a series of webinars that will explore various themes and issues that can impact individuals and prompt them to consider taking their own lives.

Making suicide prevention everybody's business is crucial because it's the interactions people have with each other that have the potential to make a real difference. This month, the focus is on relationship issues. The webinar will reflect on how important it is for those who interact with individuals struggling in this area to have suicide risk on their radar, whether in a professional or personal context.

In order to get the most from it you are encouraged to attend the webinar live if you are able but if you’re not able to it will be able to view as a download. Speakers are from Suffolk Mind, Epicdads, and the National Mediation Service.

Please register at https://events.teams.microsoft.com/event/62ee7ccf-857a-4ab3-8cb1-22e4dc8badbc@109c6aec-5046-4a95-8f3c-84f63ba18af4

The following engagement projects, launched in 2024, from our Integrated Care System partners are also still open:

SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2

Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health

Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective

We love to hear from you

Get in touch at https://www.letstalksnee.co.uk/ask-us

Happy New Year from the Let’s Talk SNEE team

An update on our work with People and Communities in Suffolk and North East Essex

Following our People and Communities Insight and Oversight workshop in November last year work is progressing and there are developments planned for the coming year. To find out more visit www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group where you can also sign up to get involved, (if you have not already done so) at https://www.letstalksnee.co.uk/embeds/projects/36621/survey-tools/40744

Community workshops - 'Change NHS'

Suffolk and North East Essex Integrated Care System is working with other NHS areas in the East of England to include people from different communities in the ‘Change NHS’ national campaign. Information about the campaign can be found at https://change.nhs.uk including more ways to share your views.

Two workshops are being held to gather views about how the Government would like the NHS to change over the next ten years:

Wednesday 29th January 2025 - 6pm - 8pm (online) - for people who are lesbian, gay or bisexual, transgender, non-binary or questioning their gender identity or sexuality, intersex people, and any other LGBTQIA+ identities, as well as their family carers.

Date, time and venue to be confirmed - People who are D/deaf or hard of hearing, and their family carers.

For more information and to sign up for either workshop go to www.letstalksnee.co.uk/change-nhs

The following engagement projects, launched in 2024, from our Integrated Care System partners are still open:

SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2

Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health

Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective

We love to hear from you

Get in touch at https://www.letstalksnee.co.uk/ask-us

Please feel free to forward this email to anyone who is interested in health and wellbeing in Suffolk and north east Essex.

If you have received this email from someone else and are not already signed up to Let’s Talk SNEE then we would love for you to join our community. Register here

Red Tape Challenge - Patients and the public

The Secretary of State for Health and Care, Wes Streeting, and the Chief Executive of NHS England, Amanda Pritchard, have announced a rapid review of how care is coordinated between different parts of the health service. This includes:

• how referrals are made and managed, including waiting lists
• how patients are discharged from hospital or other care providers such as mental health or community services
• how the different parts of the health service communicate safely and effectively with each other and with patients

Things are not as smooth as they could be, and this review is an opportunity to better understand and find potential solutions to some of the problems. Your perspective on what’s working well, what is working less well, and what you think could be done differently is sought.

Visit https://forms.office.com/pages/responsepage.aspx?id=slTDN7CF9UeyIge0jXdO4zUGofeA8aBGkpR6pC5xWdxURjA2UFY0N1hET1A2U0ZFQ0lJVVJUNjIzQy4u&route=shorturl to take the survey.

The closing date for the survey is 16 December 2024.

Our apologies for the short notice to complete this survey before the closing date, but the Let's Talk SNEE team have only just been made aware of it.

Other engagement projects currently running from our Integrated Care System partners:

Special Education Needs & Disability (SEND) Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2

Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective

FREE Suicide Prevention Conference

5th December 9.30-12.30

The Hold, Ipswich

National and local experts in Suicide Prevention will be providing insight and information into this important and life-saving subject area.

To book your FREE space please use the Eventbrite link below:

https://www.eventbrite.co.uk/e/suffolk-suicide-prevention-conference-tickets-1061945961959?msockid=3181069a65f8641003f0153c64b465dd

Other engagement projects currently running from our Integrated Care System partners:

SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2

Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health

Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective

Did you know?

If you change your email there is no need to create a whole new account on Let’s Talk SNEE, you can simply amend your saved details via your profile page. Click on your name on the top right of the screen then select “Account”.

This will take you to your profile page where you can change things such as the email associated with your account.

We love to hear from you

Get in touch at https://www.letstalksnee.co.uk/ask-us

Recovery College provides a range of courses on a range of mental health issues. The following free webinars will be broadcast from Ipswich County Library

Monday 2 December, 2pm–3.30pm - Understanding and Managing Anxiety

Tuesday 3 December, 11am – 12pm – CHIME. This course focuses on the Recovery College framework which covers five key areas.

Tuesday 10 December, 10.30am–12noon - Five Ways to Wellbeing. Exploring the framework used by the NHS

Wednesday 11 December, 10.30am–12.30pm - Exploring Emotions

For more information please contact Jane.Cox@suffolklibraries.co.uk

Booking is not essential but will give you access to the full benefits available from the Recovery College. To book - https://nsft-nhs.heiapply.com/eoi-form/embed/2285

Other engagement projects currently running on Let’s Talk SNEE from our Integrated Care System partners:

Violence Against Women & Girls strategy for 2025-2028 the Suffolk VAWG Steering Group would like to hear from victim survivors of domestic abuse and sexual violence (any gender) in Suffolk to help shape our priorities.

To register for an online or face to face engagement session go to https://forms.office.com/pages/responsepage.aspx?id=fZgkhyM1SkWL2ZfCJQLkNtazanXQrlVNqxkZL4FgSJRURENCODRIV0VUM0FZMDdKNlBZQUxDS1ZORi4u&route=shorturl

If you would rather engage by completing a survey for victim-survivors go to https://forms.office.com/pages/responsepage.aspx?id=fZgkhyM1SkWL2ZfCJQLkNtazanXQrlVNqxkZL4FgSJRURTQzNENJRFExV0dZWTIyRk0zN1ZTNTRCVy4u&route=shorturl

SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2

Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health

Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective

We love to hear from you

Get in touch at https://www.letstalksnee.co.uk/tell-us-something or if you have a question relating to health and wellbeing in Suffolk and North East Essex then ask us at https://www.letstalksnee.co.uk/ask-us

People & Communities Insight & Oversight Group

Our People & Communities event is getting closer but there's still time to book your place or register your interest for getting involved with the group. Fill out the form at https://www.letstalksnee.co.uk/embeds/projects/36621/survey-tools/40744 or go to www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group for more information.

Other engagement projects currently running on Let’s Talk SNEE:

Connect for Health at https://www.letstalksnee.co.uk/ies-connect-for-health/surveys/connect-for-health-feedback-survey-october-2024

ME & CFS and Long Covid survey at https://www.letstalksnee.co.uk/embeds/projects/20120/survey-tools/40479

SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2

We also have some non ICB surveys from colleagues within the Suffolk & North East Essex Integrated Care System (SNEE ICS):

Mental Health Research Priorities in Norfolk & Suffolk

Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health

Healthwatch Suffolk are running a survey about waiting for treatment in Suffolk. Take the survey at smartsurvey.co.uk/s/elective

We love to hear from you

Get in touch at https://www.letstalksnee.co.uk/ask-us