The ICS needs to challenge NHS England over recent 30% cuts in running costs funding patient safety will be at risk. NB NSFT report on avoidable deaths.... the following flagged at IES Alliance Engagement Meeting 30th June.
'the charity for
patient safety and justice

Broken trust: making patient safety more than just a promise.

Published: 29 Jun 2023

Categories: Latest

The Health Ombudsman today issued a report finding that the NHS lacks accountability and compassion towards patients when things go wrong.

AvMA welcomes and endorses the recommendations made today by England’s Health Ombudsman in their report, ‘Broken trust: making patient safety more than just a promise’.

Our own research and evidence from the many thousands of harmed patients and families we speak to every year lead us to agree with the Health Ombudsman when he says, “The NHS is suffering from a deficit of accountability and compassion for patients and their families when things go wrong”. The defensive attitude and failure to offer a timely and meaningful apology often lead to litigation and additional cost. So much of this could be avoided through timely and better interactions with patients, combined with meaningful support for them.'