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Ability to book appointments online

My surgery used to let you book appointments up to a month in advance online which was handy for not having to call the surgery and for remembering to book appointments for non urgent things like managing a condition.

They took the online facility away during covid and now you have to call the surgery which wastes everyone’s time (mine snd the receptionists) as it just means the phone lines are constantly engaged!

Extended Surgery hours

Hello from MarieDeliaI would like 2 say that I have waited for GPSurgeries 2 catch up with the rest of Health care by extending hours & weekends!We live in a 24 hour world these days & whilst I appreciate GP's have an extended patient area, it could be achieved with have rostered doctors & nurses lists, maybe interchange with other surgeries where a busier period requires more help. Also look at employing people (retirees especially) who could do the administration, and are not hampered by family. They could work later as your receptionists in the evening & at weekends, so…

All Good

My problems have always been handled very well whether by local service or by Colchester Hospital. No complates.

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